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Credit and Charge Card Fraud


Credit and Charge Card Fraud Perpetrated in Australia and Overseas
on Australian-issued Cards

1 July 2006 - 30 June 2007 (Updated December 2008) r

Category
In Australia
Overseas
Total
Number
Value ($)
Number
Value ($)
Number
Value ($)
Lost/ Stolen
45,112
11,496,795
12,781
4,493,986
57,893
15,990,781
Never Received
8,492
2,676,463
720
311,059
9,212
2,987,523
Fraudulent Application
4,466
3,221,478
742
353,973
5,208
3,575,451
Counterfeit/ Skimming
20,041
11,678,928
23,803
15,154,799
43,844
26,833,727
Card Not Present (CNP)
57,201
18,735,516
93,445
21,224,468
150,646
39,959,984
Other
7,194
1,314,427
1,531
252,934
8,725
1,567,361
Total
142,506
49,123,606
133,022
41,791,219
275,528
90,914,825
Note: r = Credit/Charge Card fraud has been revised

Fraud Perpetrated in Australia on Cards issued Overseas

Category
Number
Value ($)
Lost/ Stolen
20,743
8,167,000
Never Received
1,153
291,360
Fraudulent Application
678
236,345
Counterfeit/ Skimming
82,110
39,972,184
Card Not Present (CNP)
47,795
16,552,405
Other
1,609
525,762
Total
154,088
65,745,056


Explanation of Credit Card and Charge Card Fraud Categories


Lost/Stolen Card - fraud resulting from the loss or theft of an existing card and a transaction has taken place without the cardholder’s consent or authority.

Card Never Received - fraud where a card has been intercepted (stolen) during delivery to the customer and used before it was received by the customer.

Fraudulent Application - fraudulent applications are applications for card accounts using a fictitious identity, using someone else’s identity or providing false information during the application process.

Counterfeit/Skimming - the use of altered or illegally reproduced cards including the replication/alteration of the magnetic stripe and changes to the details on the face of the card with intent to defraud. Skimming is a form of magnetic stripe counterfeiting in which criminals are able to copy magnetic stripe track information (including Card Verification Value - CVV) from a valid card. Information is then encoded on a counterfeit or stolen card and used fraudulently.

Card Not Present (CNP) - the use of account information including pseudo account information without the physical card being involved, via the phone, mail, Internet etc. without the authority of the cardholder. This category also includes fraud where a card should normally be present (eg: in a retail transaction ) but a merchant has chosen to accept the transaction based on a card number only and it turns out to be a fraudulent transaction.

Other - fraud that cannot be categorised under any of the other Fraud Type categories. For example fraud using imprints of cards at merchants, or use of an existing account without the authority of the cardholder by a person who gains access to and use of the account through an unauthorized means, such as a fraudulent change of address or request for re-issuance of cards (but not lost or stolen cards).

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