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Credit and Charge Card Fraud


Credit and Charge Card Fraud Perpetrated in Australia and Overseas
on Australian-issued Cards

1 July 2006 - 30 June 2007 (Updated June 2010) r

Category
In Australia
Overseas
Total
Number
Value ($)
Number
Value ($)
Number
Value ($)
Lost/ Stolen
45,944
11,525,174
13,583
4,635,386
59,527
16,160,560
Never Received
8,772
2,668,336
848
326,548
9,620
2,994,884
Fraudulent Application
6,679
3,100,469
765
325,660
7,444
3,426,129
Counterfeit/ Skimming
20,247
11,462,999
23,980
14,928,762
44,227
26,391,762
Card Not Present (CNP)
58,072
18,435,197
94,509
21,159,165
152,581
39,594,362
Other
7,204
1,213,936
1,535
243,441
8,739
1,457,377
Total
146,918
48,406,111
135,220
41,618,962
282,138
90,025,074
Note: r = Credit/Charge Card fraud has been revised

Fraud Perpetrated in Australia on Cards issued Overseas

Category
Number
Value ($)
Lost/ Stolen
21,668
8,384,497
Never Received
1,188
299,566
Fraudulent Application
715
252,589
Counterfeit/ Skimming
85,231
40,957,126
Card Not Present (CNP)
49,123
16,641,513
Other
1,657
525,438
Total
159,582
67,060,730


Explanation of Credit Card and Charge Card Fraud Categories


Lost/Stolen Card - fraud resulting from the loss or theft of an existing card and a transaction has taken place without the cardholder’s consent or authority.

Card Never Received - fraud where a card has been intercepted (stolen) during delivery to the customer and used before it was received by the customer.

Fraudulent Application - fraudulent applications are applications for card accounts using a fictitious identity, using someone else’s identity or providing false information during the application process.

Counterfeit/Skimming - the use of altered or illegally reproduced cards including the replication/alteration of the magnetic stripe and changes to the details on the face of the card with intent to defraud. Skimming is a form of magnetic stripe counterfeiting in which criminals are able to copy magnetic stripe track information (including Card Verification Value - CVV) from a valid card. Information is then encoded on a counterfeit or stolen card and used fraudulently.

Card Not Present (CNP) - the use of account information including pseudo account information without the physical card being involved, via the phone, mail, Internet etc. without the authority of the cardholder. This category also includes fraud where a card should normally be present (eg: in a retail transaction ) but a merchant has chosen to accept the transaction based on a card number only and it turns out to be a fraudulent transaction.

Other - fraud that cannot be categorised under any of the other Fraud Type categories. For example fraud using imprints of cards at merchants, or use of an existing account without the authority of the cardholder by a person who gains access to and use of the account through an unauthorized means, such as a fraudulent change of address or request for re-issuance of cards (but not lost or stolen cards).

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