Credit Card and Charge Card Fraud Perpetrated in Australia and Overseas on Australian-issued Cards 1 January - 31 December 2009
Category	In Australia		Overseas		Total
	Number	Value ($)	Number	Value ($)	Number	Value ($)
Lost/ Stolen	36,689	7,565,237	26,009	5,514,849	62,698	13,080,086
Never Received	10,507	2,741,708	998	290,171	11,505	3,031,879
Fraudulent Application	2,686	1,534,863	1,033	154,622	3,719	1,689,485
Counterfeit/ Skimming	29,670	14,985,351	43,388	22,539,755	73,058	37,525,105
Card Not Present (CNP)	114,914	31,471,427	322,664	57,250,045	437,578	88,721,472
Other	4,318	1,533,784	943	272,396	5,261	1,806,180
Total	198,784	59,832,370	395,035	86,021,838	593,819	145,854,208

Explanation of Credit Card and Charge Card Fraud Categories

Lost/Stolen Card - fraud resulting from the loss or theft of an existing card and a transaction has taken place without the cardholder’s consent or authority.

Card Never Received - fraud where a card has been intercepted (stolen) during delivery to the customer and used before it was received by the customer.

Fraudulent Application - fraudulent applications are applications for card accounts using a fictitious identity, using someone else’s identity or providing false information during the application process.

Counterfeit/Skimming - the use of altered or illegally reproduced cards including the replication/alteration of the magnetic stripe and changes to the details on the face of the card with intent to defraud. Skimming is a form of magnetic stripe counterfeiting in which criminals are able to copy magnetic stripe track information (including Card Verification Value - CVV) from a valid card. Information is then encoded on a counterfeit or stolen card and used fraudulently.

Card Not Present (CNP) - the use of account information including pseudo account information without the physical card being involved, via the phone, mail, Internet etc. without the authority of the cardholder. This category also includes fraud where a card should normally be present (eg: in a retail transaction ) but a merchant has chosen to accept the transaction based on a card number only and it turns out to be a fraudulent transaction.

Other - fraud that cannot be categorised under any of the other Fraud Type categories. For example fraud using imprints of cards at merchants, or use of an existing account without the authority of the cardholder by a person who gains access to and use of the account through an unauthorized means, such as a fraudulent change of address or request for re-issuance of cards (but not lost or stolen cards).