Fraud Statistics
2012 Financial Year


Fraud Perpetrated on Australian Issued Payment Instruments

1 July 2011 - 30 June 2012 (Revised May 2013)
Instrument No. of Fraud Transactions Value ($) of Fraud Transactions Total No. of all Transactions
(thousands)
Total Value ($) of all Transactions
($ million)
Fraud as % of Total No. of Transactions Fraud as % of total value ($) of Transactions
Cheque 719 7,858,755 241,008 1,242,060 0.0003% 0.0006%
Proprietary Debit Cards 38,666 14,094,304 3,120,694 285,672 0.0012% 0.0049%
Scheme Credit, Debit and Charge Cards 1,169,562 263,114,945 2,256,241 298,904 0.0518% 0.0880%
Total 1,208,947 285,068,004 5,617,943 1,826,636 0.0215% 0.0156%
Note:

Data for total number of all transactions and total value of all transaction is sourced from data published in the RBA Bulletin. The data is sourced from Table C6 for Cheques, Table C4 and C5 for the Debit Card (ATM-POS) Category and Table C1 and C5 for Credit/Charge Cards Category. For cards the number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Cheque Fraud Perpetrated in Australia

1 July 2011 - 30 June 2012
Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 18 139,721 823 70,761,338 8,163
Fraudulently Altered 251 2,194,537 469 9,508,672 878,089
Stolen Blank Cheque/Book 290 1,629,880 690 6,397,182 230,394
Originated Counterfeit Cheques 76 568,438 266 4,973,455 32,747
Non-originated Counterfeit Cheques 42 323,832 283 7,311,626 74,353
Breach of Mandate 22 2,730,550 36 500,917 13,151
On-Us Total 699 7,586,958 2,567 99,453,190 1,236,897
   
Deposit Fraud
Valueless 0 0 221 398,292,783 18,158
Valueless - Kite Flying 1 500 36 9,608,298 10,500
Third Party Conversion 19 271,297 48 1,339,364 66,847
Deposit Total 20 271,797 305 409,240,445 99,505
   
Total 719 7,858,755 2,872 508,693,635 1,332,402

Note: Cheque Fraud figures have been revised

* Data on the 'number' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 July 2011 - 30 June 2012
Category Transactions Value ($)
Debit Card Fraud – PIN Used:
Lost/Stolen 15,636 4,527,902
Never Received 2,850 1,054,653
Counterfeit/Skimming 18,325 7,689,109
Other 1,425 736,175
PIN Used Total 38,236 14,007,839
 
Debit Card Fraud – PIN Not Used:
Lost/Stolen 59 7,939
Never Received 11 1,025
Counterfeit/Skimming 341 71,817
Other 19 5,684
PIN Not Used Total 430 86,465
 
Total Debit Card Fraud 38,666 14,094,304

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Explanation of Proprietary Debit Cards Fraud Categories

Lost/Stolen - fraud resulting from the loss or theft of an existing card and a fraudulent transaction has taken place.

Card Never Received - fraud where a card has been intercepted (stolen) during delivery to the customer and used before it was received by the customer.

Counterfeit/Skimming - the use of altered or illegally reproduced cards including the replication/alteration of the magnetic stripe and/or changes to the details on the face of the card with intent to defraud Skimming is a form of magnetic-stripe counterfeiting in which criminals are able to copy magnetic stripe track information (including Card Verification Value - CVV) from a valid card. Information is then encoded on a counterfeit or stolen card and then used fraudulently.

Other - fraud that cannot be categorized under any of the other fraud type categories. This includes identity takeover and false applications etc.

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 July 2011 - 30 June 2012 (Revised May 2013)
Category In Australia Overseas Total
Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost/ Stolen 59,468 11,170,724 22,429 7,219,807 81,897 18,390,531
Never Received 17,743 4,968,183 827 266,753 18,570 5,234,936
Fraudulent Application 4,255 2,339,582 251 87,991 4,506 2,427,572
Counterfeit/ Skimming 45,814 15,590,702 95,591 29,773,772 141,405 45,364,474
Card Not Present (CNP) 314,826 77,143,766 602,994 112,655,756 917,820 189,799,522
Other 3,314 1,563,114 2,050 334,795 5,364 1,897,909
Total 445,420 112,776,071 724,142 150,338,874 1,169,562 263,114,945

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)
Lost/ Stolen 12,749 4,745,496
Never Received 298 68,785
Fraudulent Application 274 72,391
Counterfeit/ Skimming 41,428 14,329,095
Card Not Present (CNP) 103,350 40,573,906
Other 1,037 508,254
Total 159,136 60,297,927

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Explanation of Scheme Credit, Debit and Charge Cards Fraud Categories

Lost/Stolen Card - fraud resulting from the loss or theft of an existing card and a transaction has taken place without the cardholder’s consent or authority.

Card Never Received - fraud where a card has been intercepted (stolen) during delivery to the customer and used before it was received by the customer.

Fraudulent Application - fraudulent applications are applications for card accounts using a fictitious identity, using someone else’s identity or providing false information during the application process.

Counterfeit/Skimming - the use of altered or illegally reproduced cards including the replication/alteration of the magnetic stripe and changes to the details on the face of the card with intent to defraud. Skimming is a form of magnetic stripe counterfeiting in which criminals are able to copy magnetic stripe track information (including Card Verification Value - CVV) from a valid card. Information is then encoded on a counterfeit or stolen card and used fraudulently.

Card Not Present (CNP) - the use of account information including pseudo account information without the physical card being involved, via the phone, mail, Internet etc. without the authority of the cardholder. This category also includes fraud where a card should normally be present (eg: in a retail transaction) but a merchant has chosen to accept the transaction based on a card number only and it turns out to be a fraudulent transaction.

Other - fraud that cannot be categorised under any of the other Fraud Type categories. For example fraud using imprints of cards at merchants, or use of an existing account without the authority of the cardholder by a person who gains access to and use of the account through an unauthorized means, such as a fraudulent change of address or request for re-issuance of cards (but not lost or stolen cards).